Joanne Samuel
About Joanne Samuel
Joanne Samuel serves as the Support Manager for Patient Administration Systems at Dedalus Group in Hawthorn, Victoria, Australia, a position she has held since 2021. She possesses extensive experience in managing support services for various patient administration systems, having previously worked at CSC and DXC Technology in similar roles.
Work at Dedalus
Joanne Samuel has been serving as the Support Manager for Patient Administration Systems at Dedalus Group since 2021. In this role, she manages support services specifically designed for patient administration systems. Her work is based in Hawthorn, Victoria, Australia, where she oversees the implementation and maintenance of various systems to ensure efficient patient administration.
Previous Experience at CSC
Prior to her current position, Joanne Samuel worked at CSC as a PAS Support Manager from 2014 to 2017. During her three years in this role, she focused on providing support services for patient administration systems, contributing to the operational efficiency of healthcare facilities in Docklands, Victoria, Australia.
Experience at DXC Technology
Joanne Samuel held the position of PAS Senior Support Manager at DXC Technology from 2017 to 2021. Over four years, she managed support services for patient administration systems, enhancing the user experience and system performance in Docklands, Victoria, Australia.
Expertise in Patient Administration Systems
Joanne Samuel possesses extensive expertise in managing support services tailored for patient administration systems. She oversees multiple systems, including WebPAS, iPM, HOMER, PHS, and Ultragenda, ensuring that these systems operate effectively to support healthcare operations.