Juliano Figueredo
About Juliano Figueredo
Juliano Figueredo is a Customer Support Analyst with extensive experience in healthcare technology integration. He has worked in various roles within the healthcare sector, focusing on support and implementation of hospital systems.
Work at Dedalus
Juliano Figueredo has been employed at DGS Brasil, part of the Dedalus Healthcare Systems Group, as a Customer Support Analyst since 2020. In this role, he is responsible for providing support to clients and ensuring the effective implementation of healthcare technology solutions. His experience in customer support enables him to address client inquiries and troubleshoot issues efficiently.
Previous Experience at Agfa Healthcare
Before joining Dedalus, Juliano Figueredo worked at Agfa Healthcare as a Junior Support Analyst from 2012 to 2020. During his eight years in this position, he gained extensive experience in supporting healthcare IT systems and contributed to the integration of various hospital systems. His role involved working closely with clients to resolve technical issues and improve system functionality.
Background in Healthcare IT
Juliano Figueredo has a solid background in healthcare IT, having worked at the Instituto do Câncer do Estado de São Paulo - ICESP as a Functional IT Analyst from 2009 to 2012. In this role, he was responsible for supporting and implementing the integration of hospital systems with RIS-PACS using XML and HL7 V.2 standards. His experience in this area has provided him with a strong understanding of healthcare technology.
Education and Expertise
Juliano Figueredo holds a Bachelor's degree in Information Systems from Universidade São Judas Tadeu, which he completed from 2008 to 2012. He also studied Pharmacy at Senac São Paulo, earning a Technical degree in Pharmacy in 2004. Additionally, he has pursued further education in Information Technology and Health Informatics, including a specialization from UNIFESP and a course focused on Database and Data Science at FIAP.
Specialization in Health Informatics
Juliano Figueredo has specialized in Health Informatics, having completed a program at Universidade Federal de São Paulo from 2015 to 2017. This specialization has equipped him with the knowledge and skills necessary to navigate the intersection of healthcare and information technology, enhancing his ability to support healthcare systems effectively.