Matthew Simmons
About Matthew Simmons
Matthew Simmons is an Associate Professional Application Delivery with extensive experience in IT and application management. He has worked for various companies, including DXC Technology and Dedalus, and has a background in computer science and multimedia management.
Work at Dedalus
Matthew Simmons has been employed at Dedalus as an Associate Professional Application Delivery since 2021. In this role, he has developed service catalog items to streamline user service requests. He has also designed and implemented workflows to simplify recurring tasks, which enhances operational efficiency. Additionally, he has implemented subscription management processes for effective tracking and reporting of licenses.
Previous Experience at DXC Technology
Prior to his current position, Matthew Simmons worked at DXC Technology from 2019 to 2021 as a ServiceNow Certified System Administrator. During his two years there, he was involved in deploying Solar Winds integration to facilitate direct vendor ticket submissions into ServiceNow. This role contributed to improving the efficiency of IT service management.
Career Background in IT Support
Matthew Simmons has a diverse background in IT support roles. He worked as an IT - Internal Support Specialist at Continuum Health from 2016 to 2019. Before that, he served as a Technical Support Specialist at Visionary Brands, Inc. from 2013 to 2016. His experience in these positions has equipped him with skills in troubleshooting and providing technical assistance.
Educational Background
Matthew Simmons has an educational background in computer science and web management. He studied Computer Science at Cabrini College from 2003 to 2006. He also attended Delaware County Community College, where he achieved a CIW Sponsored - Certified Internet Webmaster Certification in 2002 and completed a Networking Prep Course in 2001. His foundational education at Ridley High School spanned from 1998 to 2001.
Sales Experience at Sound Waves Car and Home Audio
Matthew Simmons worked as a Senior Salesman at Sound Waves Car and Home Audio from 2005 to 2012. During his seven years in this role, he gained valuable experience in sales and customer service, contributing to the company's success in the audio equipment market.