Rhiannon Hales
About Rhiannon Hales
Rhiannon Hales is a Business Analyst currently employed at Dedalus UK & Ireland in Leeds, England. She has a background in various roles, including positions at Wirral Borough Council and DXC, and she studied at the University of Lincoln from 2014 to 2018.
Work at Dedalus
Rhiannon Hales has been employed at Dedalus UK & Ireland as a Business Analyst since 2021. In this role, she contributes to the development and implementation of healthcare software solutions. Her work focuses on analyzing business needs and ensuring that the software meets the requirements of healthcare providers. Based in Leeds, England, she plays a key role in enhancing operational efficiency within the organization.
Previous Experience
Before joining Dedalus, Rhiannon Hales worked at DXC as a Professional Healthcare Service Delivery Coordinator from 2018 to 2021. In this position, she was responsible for coordinating healthcare services and ensuring effective delivery to clients. Her career also includes a brief role at Wirral Borough Council as Canvas Delivery in 2018, where she worked for one month. Additionally, she served as an Assistant Instructor at Just Scuba in Cyprus from 2014 to 2018, gaining experience in instructional roles.
Education and Expertise
Rhiannon Hales studied at the University of Lincoln from 2014 to 2018, completing a four-year program. Her education has provided her with a solid foundation in business analysis and related fields, equipping her with the skills necessary to excel in her current role. The knowledge gained during her studies supports her work in analyzing business processes and improving service delivery in the healthcare sector.
Background
Rhiannon Hales has a diverse background that includes experience in both the healthcare and educational sectors. She began her career in the diving industry as an Assistant Instructor, which allowed her to develop strong communication and instructional skills. Transitioning into healthcare, she has held various roles that have enhanced her understanding of service delivery and operational processes.