William Smart
About William Smart
William Smart serves as the Global Director of External Relations at Dedalus Group in London, having previously held significant roles in healthcare technology and information management, including positions at NHS England and Royal Free London NHS Foundation Trust.
Work at Dedalus Group
William Smart has served as the Global Director of External Relations at Dedalus Group since 2021. In this role, he is responsible for managing external relationships and strategic communications for the organization. His position involves engaging with various stakeholders to enhance the company's presence in the healthcare technology sector. Based in London, England, he has been instrumental in promoting Dedalus Group's initiatives and aligning them with industry standards and practices.
Previous Role at DXC Technology
Before joining Dedalus Group, William Smart worked at DXC Technology as the Global Director of Customer Engagement for Healthcare and Life Sciences from 2019 to 2021. During his tenure, he focused on enhancing customer relationships and engagement strategies within the healthcare sector. His experience at DXC Technology contributed to his expertise in managing client expectations and delivering tailored solutions in a complex industry.
Experience in NHS Leadership
William Smart has extensive experience in leadership roles within the National Health Service (NHS). He served as the Chief Information Officer at NHS England from 2016 to 2019, where he provided strategic advice on digital initiatives across health and social care. He was accountable for overseeing a significant NHS technology investment of approximately £4.7 billion, ensuring effective resource allocation and value for money. His previous role as Chief Information Officer at Royal Free London NHS Foundation Trust from 2010 to 2016 further solidified his expertise in healthcare informatics.
Educational Background
William Smart holds a Bachelor of Science degree in Management from Aston University, where he studied from 1985 to 1989. He furthered his education with a Master of Research in Management from London Metropolitan University, completing his studies from 2007 to 2009. Additionally, he has studied at Westcott House, enhancing his academic credentials in management and leadership within the healthcare sector.
Career Development in Information Technology
Throughout his career, William Smart has held various positions that contributed to his expertise in information technology and management within the public sector. He worked as Practice Director at Hedra Plc from 1997 to 2003 and later as Director of Public Sector Consulting at Metaskil from 2004 to 2006. His role as Director of IM&T at Barnet and Chase Farm NHS Hospitals from 2012 to 2014 involved leading strategic procurement and implementation of technology priorities for the NHS.