Scott Knudsen
About Scott Knudsen
Director of Customer Success Scott Knudsen
Scott Knudsen serves as the Director of Customer Success. With two decades of experience in the Consumer-Packaged Goods (CPG) and Retail industries, he brings a wealth of knowledge to his role. His extensive background equips him to oversee customer relationships effectively, ensuring that clients achieve their desired outcomes through seamless and strategic service delivery.
Scott Knudsen's Experience in CPG and Retail
Scott Knudsen has 20 years of experience working within the Consumer-Packaged Goods (CPG) and Retail industries. His career spans various roles where he has contributed strategically to marketing, analytics, and retail execution for global CPG manufacturers and retailers. This extensive experience allows him to offer deep insights and effective strategies tailored to the specific needs of these industries.
Strategic Consulting by Scott Knudsen
Scott Knudsen provides strategic consulting services focused on marketing strategy, analytics, and retail execution. He has worked with global CPG manufacturers and retailers to develop robust market strategies and optimize retail performance. His expertise helps companies navigate complex market environments and achieve sustainable growth.
Leadership in IR and AI Programs
Scott Knudsen has led numerous programs focusing on Intelligent Retail (IR) and Artificial Intelligence (AI) for global customers in the retail space. His leadership in these cutting-edge areas enhances the capabilities of retail organizations, helping them leverage advanced technologies to improve operational efficiency and customer engagement.
Building and Managing Customer Success Organizations
With significant experience in building and managing Customer Success organizations, Scott Knudsen ensures that companies can deliver consistent value to their clients. His expertise in this area includes developing customer success frameworks, leading teams, and establishing processes that drive customer satisfaction and loyalty.