Elliot B.

Team Lead, AI And Developer Support Engineering @ Deepgram

About Elliot B.

Elliot B. serves as the Team Lead for AI and Developer Support Engineering at Deepgram, a position he has held since 2022. With a background in data product management and technical support, he has developed a strong foundation in electronics and engineering throughout his career.

Work at Deepgram

Elliot B. currently serves as the Team Lead for AI and Developer Support Engineering at Deepgram, a position he has held since 2022. In this role, he oversees a team focused on providing technical support and engineering solutions related to AI technologies. Prior to his current position, he worked as an AI Support Engineer at Deepgram from 2021 to 2022, where he contributed to enhancing the support infrastructure for AI products.

Previous Experience

Elliot B. has a diverse work history in technical support and engineering roles. He worked at The National Institutes of Health as a Data Product Management Fellow for two months in 2020. He also held positions at Mailgun Technologies, Inc., first as Application Support Administrator I for nine months and then as Application Administrator II for one year. His experience includes working as a Cloud Office Customer Service Technician at Rackspace and as a Technical Support Specialist at Frame.io.

Education and Expertise

Elliot B. holds a Bachelor's degree in Information Technology from Grand Canyon University, which he completed from 2018 to 2021. He also earned a Bachelor's degree in Multidisciplinary Studies with concentrations in Mathematics, Chemistry, and Technical Writing from The University of Texas at San Antonio between 2014 and 2016. Additionally, he achieved the Data Engineering Fellow designation from Data Science for All by Correlation One in 2022.

Technical Skills and Interests

Elliot B. demonstrates a strong proficiency in technical support and engineering, particularly in AI technologies. His passion for electronics and engineering drives his professional endeavors, allowing him to adapt effectively to new environments and challenges. This adaptability enhances his performance in dynamic work settings, contributing to high-quality work outcomes.

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