William Getman
About William Getman
William Getman serves as a Senior Salesforce Administrator at Deepgram, where he has worked since 2022. He has extensive experience in sales operations and has developed several key systems to enhance customer insights and product usability.
Work at Deepgram
William Getman has served as a Senior Salesforce Administrator at Deepgram since 2022. In this role, he has developed a surgical alert system that provides real-time notifications on customer trends and action points, enhancing the company's ability to gain key customer insights. He managed the implementation of a new Configure Price Quote (CPQ) system, transitioning from an older subscription model to accommodate an expanding product catalog. Additionally, he led the development of a daily usage reporting system, which improved analysis of customer interactions with Deepgram's diverse products. Getman also implemented advanced algorithms for usage pattern analysis, identifying churn risks and upsell opportunities.
Previous Experience
Before joining Deepgram, William Getman held various roles in sales operations and analysis. He worked at True Fit Corporation as a Sales Operations Manager from 2019 to 2021, and previously served as a Sales Analyst at Zipcar from 2015 to 2017. He also worked at CarGurus in different capacities, including Sales Operations Analyst from 2017 to 2018 and Senior Sales Operations Analyst from 2018 to 2019. His earlier experience includes a role as a Salesforce Consultant at 501 Partners, LLC from 2013 to 2015, and as a Salesforce Administrator at WORK Inc. from 2011 to 2013.
Education and Expertise
William Getman studied at Hamilton College, where he earned an Artium Baccalaureatus degree in Government from 2005 to 2009. His educational background provides a foundation for his expertise in sales operations and Salesforce administration. Getman's experience spans various roles that have equipped him with skills in data analysis, customer insights, and system implementation, particularly in Salesforce environments.
Professional Development
William Getman's career includes a commitment to professional development through diverse roles. He began his career as a Family Advocate at WORK Inc. from 2010 to 2011, followed by a year as a member of Americorps from 2009 to 2010. His early experiences contributed to his understanding of customer needs and operational efficiency, which he has applied throughout his subsequent roles in sales operations and administration.