Eirini (Kefala) Busack
About Eirini (Kefala) Busack
Eirini (Kefala) Busack is a Customer Support Specialist at DeepL, where she has worked since 2021. She holds multiple degrees, including a Master's in Specialized Translation and a Master's in Computer-assisted Language Learning, both earned between 2018 and 2020.
Work at DeepL
Eirini Busack has been employed at DeepL as a Customer Support Specialist since 2021. In this role, she provides assistance and support to users of DeepL's translation services. Her position is based in Cologne, North Rhine-Westphalia, Germany. She utilizes her expertise in language and translation to enhance customer satisfaction and address inquiries effectively.
Education and Expertise
Eirini Busack holds multiple advanced degrees in language and education. She completed a Master's in Specialized Translation at the University of Roehampton from 2018 to 2020. Additionally, she earned a Master's in Computer-assisted Language Learning (CALL) from Cyprus University of Technology during the same period. Her academic background is complemented by a Bachelor's degree in Primary Education from the University of the Aegean, obtained from 2013 to 2018. Furthermore, she achieved a Certificate in Teaching English to Speakers of Other Languages (CELTA) from Stafford House International in 2019.
Background
Eirini Busack's educational journey spans several institutions and disciplines. She began her studies in Primary Education, which laid the foundation for her teaching career. Her subsequent focus on language and translation reflects her commitment to enhancing communication skills. The combination of her degrees in translation and language learning positions her well within the field of customer support, particularly in a multilingual environment.
Professional Development
Eirini Busack has engaged in professional development through her various educational pursuits. Her studies in Teaching English as a Second or Foreign Language and Computer-assisted Language Learning have equipped her with the necessary skills to support language learners effectively. The CELTA certification further enhances her qualifications, enabling her to teach English to diverse audiences. This continuous learning approach contributes to her effectiveness as a Customer Support Specialist.