Sascha Mohr
About Sascha Mohr
Sascha Mohr is a Customer Success Manager at DeepL, with a background in account management and customer support across various companies in Germany. He has a strong understanding of the economic factors and technical challenges associated with digital transformation.
Current Role at DeepL
Sascha Mohr currently serves as a Customer Success Manager at DeepL, a position he has held since 2023. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in account management. His responsibilities include addressing customer needs and challenges, particularly in the context of digital transformation.
Previous Experience at DeepL
Prior to his current role, Sascha Mohr worked as an Account Manager at DeepL from 2022 to 2023. During this nine-month tenure, he was involved in managing client accounts and fostering relationships to enhance customer engagement and retention. His experience at DeepL has contributed to his understanding of the company's offerings and customer expectations.
Professional Background in Customer Service and Sales
Sascha Mohr has a diverse professional background in customer service and sales. He worked as a Customer Support Representative at SCHUFA Holding AG from 2010 to 2012 and as a New Business Consultant at PlusServer from 2016 to 2018. His experience also includes roles as an Account Manager at OVH and as an Inside Sales Representative at Talk2 GmbH, showcasing his expertise in managing customer relationships and driving sales.
Education and Training
Sascha Mohr studied at Berufskolleg an der Lindenstraße in Köln, where he focused on Marketing, Communication, Process Management, and English. He completed his studies in 2016, earning a qualification as a Management Assistant for Dialogue Marketing. This educational background has equipped him with skills relevant to his roles in customer success and account management.
Advocacy for Digital Transformation
Sascha Mohr advocates for embracing progress and actively participating in shaping a bright digital future. He possesses a deep understanding of the economic factors influenced by digital transformation and emphasizes the importance of addressing the technical challenges companies face during this process. His insights contribute to his effectiveness in customer success roles.