Alli Lindor
About Alli Lindor
Alli Lindor is a Customer Success Manager with extensive experience in cybersecurity and customer relations. She has worked at various companies, including DefenseStorm, Tackle.io, and Limelight Networks, and holds a Bachelor of Arts in Communication from the University of Washington.
Work at DefenseStorm
Alli Lindor currently serves as a Customer Success Manager at DefenseStorm, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's cybersecurity solutions. Her responsibilities include managing customer relationships and facilitating the transition from reactive to proactive cyber risk readiness.
Previous Experience at Tackle.io
Before joining DefenseStorm, Alli Lindor worked at Tackle.io as a Corporate Customer Success Manager for three months in 2023. Her role involved supporting corporate clients and helping them maximize the value of Tackle.io's offerings. Prior to this, she also held the position of Account Executive, Customer Success & Retention at Tackle.io from 2022 to 2023, where she further developed her skills in customer engagement and retention strategies.
Background in Account Management
Alli Lindor has extensive experience in account management, having worked at Limelight Networks from 2013 to 2021. During her eight years there, she held the roles of Account Manager and Account Development Representative. Her work involved managing client accounts and developing strategies to enhance customer satisfaction and retention in the technology sector.
Education and Expertise
Alli Lindor studied Communication at the University of Washington, where she earned a Bachelor of Arts degree. She has a strong background in cybersecurity, particularly in proactive fraud detection and regulatory compliance. Additionally, she possesses expertise in integrating AI-driven technology with cybersecurity operations, focusing on risk assessment and threat surveillance.
Early Career at Nordstrom
Alli Lindor began her career at Nordstrom, where she worked in various roles from 2009 to 2011. She served as a Salesperson for Infants and Toddlers and later as an Assistant Manager for Kids Shoes. These positions helped her develop strong customer service skills and an understanding of retail operations.