Quincy Landingham
About Quincy Landingham
Quincy Landingham is a Customer Success Manager at DefenseStorm, where he has worked since 2023. He has a diverse background in account management and technical recruitment, with previous roles at companies such as Cochlear, CR Bard, and UpGuard.
Work at DefenseStorm
Quincy Landingham has been serving as a Customer Success Manager at DefenseStorm since 2023. In this role, he has authored bi-weekly feature release write-ups aimed at enhancing product knowledge among team members. He has also led internal training sessions and mentored new teammates, contributing to the overall development of the team. His focus on customer success and internal training reflects his commitment to improving client relationships and team performance.
Previous Experience in Customer Management
Prior to his current position, Quincy held various roles in customer management. He worked as an Account Manager at Cochlear from 2017 to 2019 in the Greater Denver Area. He also served as an Account Manager at Inspirato from 2016 to 2017 and at CR Bard from 2015 to 2016. His experience in these roles has equipped him with skills in client relations and account management.
Background in Technical Recruitment
Quincy Landingham has a background in technical recruitment, having worked at Brooksource as a Senior Technical Recruiter and Account Executive from 2011 to 2014 in the Greater Denver Area. This experience provided him with insights into the technical industry and the recruitment process, which he has leveraged in his subsequent roles.
Education and Certifications
Quincy studied Political Science at Miami University, where he earned a Bachelor of Arts degree from 2008 to 2011. He also attended the University of Wisconsin-Madison for 11 months in 2007. In addition to his academic background, he obtained the Security+ certification in October 2022 and the AWS Certified Cloud Practitioner Certification in February 2023, enhancing his technical expertise.
Technical Account Management Experience
Quincy worked as a Technical Account Manager at UpGuard from 2020 to 2022 in St. Petersburg, Florida. In this role, he developed tech workflows to improve efficiency for clients and teammates. His ability to streamline processes has contributed to better service delivery and operational efficiency.