Ahmed Morsy
About Ahmed Morsy
Ahmed Morsy is a Senior Product Analyst and CRM Manager at Jumia Egypt with a background in Java development and IBM Maximo customization.
Current Position as CRM Manager at Jumia Egypt
Ahmed Morsy is the CRM Manager at Jumia Egypt, located in New Cairo, Cairo, Egypt. He has been with Jumia Egypt since July 2015. In his current role, he specializes in CRM and direct marketing, overseeing customer relationship management initiatives to enhance customer satisfaction and loyalty. Ahmed brings a wealth of experience gained from his previous roles to this position, applying his expertise in managing customer interactions and driving marketing strategies.
Previous Experience at Delivery Hero
Ahmed Morsy worked at Delivery Hero in Berlin, Germany, where he served as a Senior Product Analyst. During his tenure, he conducted detailed analyses to inform product development and improvements. His role required a deep understanding of market trends and customer needs, facilitating data-driven decision-making processes to enhance product offerings.
Early Career in Java Development and IBM Maximo Customization
Ahmed Morsy began his professional career at Smart System, where he worked as a Java Developer and IBM Maximo Customization Developer. His role spanned from 2014 to 2015 in Alexandria, Al Iskandariyah, Egypt, lasting six months. During this time, he gained valuable technical skills in software development and customization, laying the groundwork for his subsequent roles in more senior positions.
Educational Background from Alexandria University
Ahmed Morsy holds a Bachelor's degree in Management from Alexandria University, where he studied from 2009 to 2013. His academic background in management provided him with foundational knowledge in business practices and principles, which he has effectively applied in his various professional roles, including his work in CRM and product analysis.
International Work Experience in Berlin and Canada
Ahmed Morsy has gathered considerable international work experience, having held positions in Berlin, Germany, and Summerland, British Columbia, Canada. This exposure to diverse work environments and markets has enriched his professional skills and adaptability, making him well-versed in global business practices and cross-cultural communication.