Alexandre Alves
About Alexandre Alves
Alexandre Alves is a Senior Content Manager at Delivery Hero in Berlin, Germany, with a diverse background in content management, data entry, customer care, and HR analysis.
Title
Alexandre Alves is the Senior Content Manager at Delivery Hero, located in Berlin, Germany.
Current Role at Delivery Hero
As the Senior Content Manager at Delivery Hero, Alexandre Alves is responsible for several crucial tasks. These include onboarding 'Ghost Restaurants' by handling menu typing, picture uploads, allergen, middleware integration, and Vendor Management Portal integration. He also provides training and task explanations to colleagues, updates and creates reports using Tableau, and gathers significant information for project updates in Excel. Additionally, he works on tasks from Salesforce and provides feedback to clients as needed.
Past Experience
Before taking on his current role, Alexandre Alves worked at Delivery Hero in various capacities, such as Senior Data Entry and Data Entry Assistant between 2020 and 2021. He also served as a Flight Attendant at Ryanair from 2018 to 2019 in Berlin Tegel and as a Customer Care Executive at skyDSL Global GmbH from 2015 to 2018 in Berlin. Earlier in his career, he worked at GSM Training & Integration GmbH as a Job Reintegration Attendant, at TU - Bergakademie Freiberg as a Socio-psychological Counselor, and at Ottman Global Partners as a Consultant - Leadership Development Trainer. His career began as an HR Analyst at both Grippon and PADO S.A. in Londrina, Brazil.
Education and Expertise
Alexandre Alves holds an MBA in Business Administration with a focus on the environment from TU Bergakademie Freiberg, where he studied from 2009 to 2012. He also obtained a Bachelor's degree in Psychology from Unifil - Centro Universitário Filadélfia, graduating in 2001 after four years of study. His diverse educational background equips him with a unique blend of skills in business, psychology, and technical aspects of content management.