Ana Nery De Matos Costa
About Ana Nery De Matos Costa
Ana Nery De Matos Costa is a Customer Experience Associate at Delivery Hero in Berlin, Germany. She has a background in production and industrial engineering, with experience in various international roles.
Current Role at Delivery Hero
Ana Nery De Matos Costa currently holds the position of Customer Experience Associate at Delivery Hero. She has been with the company since January 1, 2020, and operates out of Berlin, Germany. In this role, her responsibilities likely involve managing and improving the customer experience, ensuring client satisfaction, and handling queries and concerns related to the company's services.
Previous Experience at audibene
Ana worked as an SCM Analyst at audibene for a period of six months in 2019. Her tenure at audibene took place in the Berlin Area, Germany. Although specific responsibilities aren’t detailed, SCM Analysts typically focus on supply chain management, logistics, inventory control, and ensuring the smooth operation of supply chain processes.
Lean Engineering Training at FOXCONN CZ
From 2015 to 2017, Ana held the role of Lean Engineering Trainee at FOXCONN CZ in the Pardubice District of the Czech Republic. During her two-year tenure, she would have been involved in initiatives aimed at improving manufacturing processes, reducing waste, and increasing efficiency within the production environment.
Industrial Engineering Internships
Ana's early career includes multiple internships in industrial engineering. She completed a four-month internship at Vão Livre Estruturas Metálicas S.A. in Campina Grande, Brazil, from 2013 to 2014. Additionally, she interned at Constantia Tobepal in Burgos, Spain, for two months in 2013. These roles likely involved assisting with engineering tasks, project management, and process optimization within industrial settings.
Educational Background in Production Engineering
Ana has a rich educational foundation in production engineering. She earned her Bachelor's degree from the Universidade Federal de Campina Grande, completing her studies in 2014. She then participated in an exchange program at the Universidad de Burgos from 2012 to 2013. Subsequently, she pursued and achieved her Master's Degree in Production Engineering from the Universidade Federal da Paraíba, where she studied from 2014 to 2016.