Andres Galleguillos Masalan
About Andres Galleguillos Masalan
Andres Galleguillos Masalan is a Product Operations Associate at Delivery Hero in Berlin, Germany, with over seven years of experience in various fields including Product Operations, Project Management, and Quality Assurance.
Current Role at Delivery Hero
Andres Galleguillos Masalan currently holds the position of Product Operations Associate at Delivery Hero in Berlin, Germany. His responsibilities include preparing and automating reports based on data provided by various departments. He develops new reports and analysis to support specific requirements and ad hoc requests, contributing significant insights to divisional teams.
Professional Experience in Quality Assurance and Project Management
Before joining Delivery Hero, Andres worked as a Product QA Analyst at Helpling for one year, focusing on quality assurance within the Berlin area. From 2015 to 2018, he was employed at VTR in Santiago, Chile, as a Project Manager for Channel Strategy in Customer Experience. In this role, he controlled and monitored initiatives aimed at reducing the number of incoming calls to the Call Center, helping to meet the annual budget.
Educational Background in International Business and Engineering
Andres Galleguillos Masalan holds a Master of Science in International Business Management from Berlin Professional School – HWR Berlin, completed in 2019. He also studied as an exchange student at Universität Klagenfurt, focusing on International Business Management in 2014. His undergraduate studies were undertaken at Universidad Técnica Federico Santa María, where he achieved a degree in Industrial Engineering after studying Business Administration and Management from 2009 to 2014.
Previous Roles and Internships
Earlier in his career, Andres held several roles and internships. He was a Thesis Student at Gecamin for seven months and worked as an Assistant at Universidad Técnica Federico Santa María for a year. Additionally, he completed a two-month internship at Cementos Bío Bío SA between 2011 and 2012. These roles helped him build a diverse skill set and extensive experience in various aspects of business and engineering.
Experience with Agile Methodologies
Andres has accumulated over seven years of work experience in fields including Product Operations, Project Management, Customer Experience, Quality Assurance, Continuous Improvement, and Reporting. He is well-versed in Agile methodologies, which he applies in his day-to-day tasks to optimize and streamline operations effectively.