Ashiq Ferdous
About Ashiq Ferdous
Ashiq Ferdous is the Manager of Content at Delivery Hero in Dhaka, Bangladesh, with extensive experience in business development and customer service.
Current Position at Delivery Hero
Currently, Ashiq Ferdous serves as Manager, Content at Delivery Hero in Dhaka, Bangladesh. In this role, he is responsible for developing content quality SOPs to improve customer interfaces and facilitate consumer decision-making in the ordering process. He engages with central, local, and regional operations management to consolidate and distribute best practices across different countries. Ashiq also designs and executes product training, educational programs, and communication strategies.
Previous Roles at ReliSource
Ashiq Ferdous worked at ReliSource in various capacities. From 2018 to 2021, he held the position of Business Development Manager, and prior to that, he served as Assistant Manager - Business Development from 2016 to 2018. During his tenure, he gained extensive experience in relationship management, business development, and process execution in Dhaka, Bangladesh.
Positions at MazeGeek Inc. and Enosis Solutions
Ashiq Ferdous was employed at MazeGeek Inc. as Business Development Manager and Head of Customer Service, Bangladesh Office for 6 months in 2018. Before that, he worked at Enosis Solutions as Sr. Business Development Associate from 2013 to 2016 in Dhaka, Bangladesh. These roles provided him valuable experience in customer service and business development.
Educational Background
Ashiq Ferdous achieved a Bachelor of Arts (BA) in Business Administration and Management, General from Glasgow Caledonian University, studying there from 2010 to 2012. Additionally, he earned a Bachelor's Degree in Accounting and Finance from North South University, where he studied from 2008 to 2009. These educational experiences have equipped him with comprehensive knowledge in business administration and finance.