Charlie A.
About Charlie A.
Charlie A. is the Talent Acquisition Operations Manager at Delivery Hero in Berlin, Germany, with extensive experience in talent acquisition and human resources across various companies.
Company
Charlie A. is currently working at Delivery Hero, based in Berlin, Germany. The role is hybrid, combining both in-office and remote working arrangements.
Title
Charlie A. holds the position of Talent Acquisition Operations Manager at Delivery Hero. This position involves overseeing talent acquisition operations and ensuring effective recruitment processes.
Work Experience in Talent Acquisition
Charlie A. has extensive experience in talent acquisition, previously working at Delivery Hero as a Senior Specialist Talent Acquisition Operations from 2021 to 2022. Before that, they worked at Overactive where they served as Regional Talent Acquisition Manager in 2021, and Regional Talent Acquisition Lead from 2019 to 2021. Additionally, Charlie held positions at PedidosYa as Regional Talent Acquisition Manager from 2018 to 2019, and as Senior Regional Recruiter in 2018.
Career in Human Resources
Charlie A. began their career in human resources at Sabre Corporation, where they worked as a Contributor Technical Recruiter from 2015 to 2018 and as a Payroll Analyst in 2015. Prior to that, Charlie held HR roles at rattan hypermarket as an HR Generalist from 2013 to 2014, and at Black’s connection two, c.a as an HR Generalist/Sales Representative from 2009 to 2013.
Educational Background
Charlie A. studied at Universidad José Antonio Páez, earning a Diploma in Human Resources Management/Personnel Administration in 2018. They also studied Relaciones Industriales at I.U.T.I.R.L.A, achieving a Tecnico Superior Universitario in 2010. In addition, Charlie pursued studies in Gerencia de Recursos Humanos at Universidad de Oriente, though they did not complete the degree.
Initiatives and Projects
Charlie A. has led several initiatives at Delivery Hero. These include revamping the Jira project for better tracking of service requests and task distribution, initiating a Data & ATS SME central program which reduced service requests by over 40%, launching a Global and Central Newsletter for keeping TA Teams updated, and designing a TA Global Knowledgebase website. Additionally, Charlie created a Hiring Manager survey to measure internal customer satisfaction in the recruitment process.