Dina Ali
About Dina Ali
Dina Ali is the Dispatching Team Manager at Delivery Hero in Egypt, with a background in team management and customer service.
Company
Dina Ali is currently working at Delivery Hero as the Dispatching Team Manager in Egypt. Delivery Hero is a global leader in online food ordering and delivery services.
Title
Dina Ali holds the position of Dispatching Team Manager. She has been with Delivery Hero since December 2019, overseeing logistics and team management within the dispatching department.
Previous Positions
Before joining Delivery Hero, Dina Ali worked at fetchr in Egypt, serving as Team Manager from 2018 to 2020 and as a Customer Service Representative from 2017 to 2018. Prior to her roles at fetchr, she was a Recruiter at Xceed from 2016 to 2017. Her early career included a position as a Finance Specialist Trainee at GASCO for six months in 2015.
Education and Expertise
Dina Ali studied at the Modern University for Technology & Information (MTI), where she earned a Bachelor of Business Administration (BBA). She specialized in Business/Commerce, General, completing her degree in 2016. Her expertise includes managing multiple teams and fostering a productive environment for customer service representatives.
Customer Service Experience
Dina Ali has accumulated 3 years of experience in the customer service industry. She has specialized in handling customer complaints and building client relationships, ensuring a high standard of customer care. Her experience spans roles in both front-line customer service and managerial positions.