Ernie Lum
About Ernie Lum
Ernie Lum is a Specialist in Product Operations at Delivery Hero in Berlin, with extensive experience in business analysis, project coordination, and quality assurance.
Current Role at Delivery Hero
Ernie Lum is currently serving as a Specialist in Product Operations for Quick Commerce at Delivery Hero in Berlin, Germany. He started this position in November 2021, contributing to the optimization and management of product operations within the fast-paced quick commerce sector.
Previous Experience at 創奇思
Ernie Lum has held multiple roles at 創奇思 in Hong Kong, demonstrating his versatility in various positions. From 2017 to 2019, he worked as a Quality Assurance Engineer, ensuring the high standards of product quality. He then transitioned to the role of Project Coordinator for 8 months, focusing on project management and coordination. Lastly, he served as a Business Analyst from 2019 to 2021, where he analyzed business operations and processes to drive improvements.
Early Career and Internships
Ernie Lum has accumulated diverse experience through several internships and early career positions. In 2016, he was a Digital Marketing Intern at More PR & Marketing Limited. He also had brief stints as a Winter Intern at 友邦人壽 in 2015 and as a Summer Intern at Silver Plan Industrial Limited in 2014, both in Hong Kong. Earlier, from 2013 to 2017, he worked as a Marketing Executive and Coach at Hoi Fung Swimming College.
Educational Background
Ernie Lum holds multiple academic qualifications. He earned a Bachelor's degree in Business Management from Università di Bologna, studying there from 2018 to 2019. Prior to that, he achieved a Bachelor's degree in Information Management from the City University of Hong Kong, graduating in 2018 after two years of study. Additionally, he holds an Associate's degree in Marketing from the same institution, earned between 2014 and 2016. Ernie's early education culminated in the achievement of The Hong Kong Diploma of Secondary Education at Diocesan Boys' School, where he studied from 2008 to 2014.
Skills and Expertise
With over 5 years of experience, Ernie Lum is an expert in designing and monitoring advanced mobile applications and information system development for diverse user groups. His skill set includes sales pitching, user requirement study, use case design, and product management, making him a versatile professional in product operations and business analysis.