Garance Chaumont
About Garance Chaumont
Garance Chaumont is a CRM Specialist at Delivery Hero in Berlin, Germany, with prior experience at Klarna, N26, Zalando SE, and Shopmium.
Current Role at Delivery Hero
Garance Chaumont currently works as a CRM Specialist at Delivery Hero in Berlin, Germany. In this role, she implemented a customer segmentation strategy that improved targeted marketing campaigns. Her expertise in CRM systems has supported the company in optimizing its marketing efforts and enhancing customer engagement.
Previous Experience at Klarna
Garance Chaumont worked as a CRM Specialist at Klarna from 2021 to 2022 in Berlin, Germany. During her tenure, she developed a loyalty program that increased customer retention by 15%. Her contributions helped Klarna build stronger relationships with its customer base through effective CRM strategies.
Professional Background at N26
From 2019 to 2021, Garance Chaumont served as a Junior CRM Specialist at N26 in Berlin, Allemagne. She led a cross-functional team to integrate CRM tools with the company's mobile app, facilitating seamless customer relationship management across digital platforms. Her role was crucial in enhancing N26's CRM capabilities.
Internship at Zalando SE
Garance Chaumont worked as a Local Direct Marketing Intern at Zalando SE in Berlin, Germany, in 2019 for 11 months. She conducted market research to identify key customer demographics for localized marketing efforts, contributing to better-targeted marketing strategies within the company.
Education and Academic Background
Garance Chaumont has a rich educational background. She achieved a Master's degree from KEDGE Business School, where she studied from 2016 to 2019. She also completed a Semestre d'échange universitaire at Fachhochschule Osnabrück in 2015. Additionally, she holds a Licence d'Administration et Échanges Internationaux and a DU études politiques internationales from Université Paris-Est Créteil (UPEC), earned between 2013 and 2016.