Iftekhar Kutub
About Iftekhar Kutub
Iftekhar Kutub is a Store Manager (E-Commerce) at Delivery Hero in Makkah, Saudi Arabia, with a strong background in retail management and customer service.
Current Role at Delivery Hero
Iftekhar Kutub currently serves as the Store Manager (E-Commerce) at Delivery Hero in Makkah, Saudi Arabia. In this role, he oversees the daily operations of the store, ensuring smooth functioning and high performance. He utilizes his skills in creating and analyzing KPI reports to drive store performance and enhance customer service for the e-commerce segment.
Previous Experience at Dukan Retailing Company
Prior to his current role, Iftekhar Kutub worked at Dukan Retailing Company in Mecca, Makkah, Saudi Arabia. He held different positions over a span of five years, starting as a Store Assistant in 2016 for six months. He then served as Assistant Manager from 2017 to 2018. Finally, he was promoted to Store Manager from 2018 to 2021, where he managed store operations and staff productivity.
Early Career at GNC
Iftekhar Kutub's early career includes a position as Assistant Accountant at GNC in Lahore District, Punjab, Pakistan. He worked there for three months from 2015 to 2016. This role helped him develop a foundational understanding of accounting and finance, which would later contribute to his managerial roles.
Education and Academic Background
Iftekhar Kutub holds a Master's degree in Business/Commerce from The University of Lahore, completed from 2012 to 2014. His academic background in business and commerce laid the groundwork for his expertise in store management and his analytical capabilities.
Skills and Expertise
Iftekhar Kutub possesses advanced skills in Microsoft Excel and Microsoft Word, which he uses extensively for data entry and reporting. He has significant expertise in creating and analyzing KPI reports to drive performance. Alongside his technical skills, he has a strong background in customer service, aiming to enhance the shopping experience for e-commerce customers. His history of effective team management ensures efficient store operations and staff productivity.