Igor Lubawinski

Igor Lubawinski

Director Employee Engagement | People & Culture @ DeliveryHero

About Igor Lubawinski

Igor Lubawinski is the Director of Employee Engagement | People & Culture at Delivery Hero SE, with over 15 years of experience in consulting and management roles across various industries.

Career at Delivery Hero SE

Igor Lubawinski currently holds the position of Director Employee Engagement | People & Culture at Delivery Hero SE, a role he started in November 2018. Before this, he served in key roles within the company, including Vice President of CRM | Group Marketing from 2016 to 2018 and Interim Team Lead CRM | Group Marketing from 2015 to 2016. His responsibilities at Delivery Hero have spanned leadership in marketing and customer relationship management, eventually transitioning into employee engagement and culture.

Experience at Rocket Internet SE

Igor Lubawinski has an extensive background with Rocket Internet SE, where he served as Global Head of CRM from 2013 to 2016. Prior to this role, he was the Senior Manager of CRM from 2012 to 2013. His work at Rocket Internet involved overseeing customer relationship management on a global scale, leveraging data-driven strategies to enhance customer engagement and retention.

Consulting Roles and Previous Experience

Before joining Rocket Internet SE, Igor Lubawinski held various consulting roles. He worked as a CRM Consultant for Zalando GmbH and E-Plus Mobilfunk in 2011, and as a Customer Management Consultant for ONO from 2009 to 2010. He also served as a consultant at SHS VIVEON AG and Orange Personal Communications Services Limited. His breadth of consulting experience has equipped him with versatile skills in customer relationship management across multiple industries.

Educational Background

Igor Lubawinski pursued higher education at prominent institutions. He studied at the Norwegian School of Economics (NHH), where he completed a master's program from 2002 to 2003. Additionally, he attended Humboldt-Universität zu Berlin, achieving a Diplom over a period from 1997 to 2004. His academic background is grounded in economics and marketing, providing him with a solid foundation for his subsequent career in customer relationship management and employee engagement.

Early Career and Sales Roles

Early in his career, Igor Lubawinski gained experience as a Sales and Marketing Manager at Alutherm Deutschland GmbH from 2005 to 2007 and as a Sales and Marketing Intern at BMW M from 2004 to 2005. He also contributed as a Student Researcher at Humboldt-University Berlin - Institute of Marketing from 2003 to 2004. Furthermore, his early career includes a role as a Presenter and Host at Volkswagen Group from 1999 to 2002.

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