Jessica G.
About Jessica G.
Jessica G. is a Senior Data Analyst at Delivery Hero, with a background in operations analysis, communications, and service roles, and holds a Bachelor's Degree in History from Nanyang Technological University.
Senior Data Analyst at Delivery Hero
Jessica G. currently holds the position of Senior Data Analyst at Delivery Hero. In this role, she manages the user lifecycle of Delivery Hero’s riders globally, including designing communication flows. She develops ETL data pipelines, automation, and reporting dashboards for campaigns, helping to optimize and streamline operational efficiencies. Her expertise extends to working extensively with data visualization tools such as Looker, Data Studio, and Excel. Additionally, she utilizes workflow platforms like Apache Airflow and Zapier to manage and automate various processes.
Previous Role at Deliveroo
Jessica G. worked as an Operations Analyst at Deliveroo from 2016 to 2020 in Singapore. During her tenure, she helped scale up operations and analytics to manage a growth of over 40x. This experience provided her with significant insight into operations analysis, making her proficient in data-informed decision-making and stakeholder management. Her analytical skills were crucial in improving operational strategies at Deliveroo, setting a strong foundation for her subsequent roles.
Educational Background at Nanyang Technological University
Jessica G. studied at Nanyang Technological University, where she pursued a Bachelor’s Degree in History from 2012 to 2016. This academic background provided her with a solid foundation in critical thinking and analytical skills. Her education complemented her career in data analysis by equipping her with the ability to evaluate and synthesize large amounts of information effectively.
Skills and Tools Proficiency
Jessica G. is proficient in a variety of tools and platforms crucial for data analysis. These include Github, Docker, Snowflake, and Google Cloud Services/BigQuery. She is also experienced with communication platforms like Braze and Mailchimp, enhancing her ability to manage and optimize customer engagement strategies. Jessica’s broad skill set allows her to offer automation tools and reporting functions that significantly improve data-informed decision-making processes for stakeholders.
Professional Experience Across Diverse Roles
Jessica G. has gathered a wealth of experience through various roles before her current position. She worked as a Communications Intern at TUM CREATE in 2015, a Service Staff at Sushi Tei from 2013 to 2014, an Associate Trainer at ACP Computer Training School Pte. Ltd. in 2012, and a Telemarketer at Prudential Assurance Company Singapore for one month in 2011. These roles have contributed to her multifaceted skill set and her ability to adapt to different work environments.