Jorge R.
About Jorge R.
Jorge R. is a Product Manager specializing in Real-Time Logistics WFM at Delivery Hero in Berlin, Germany, with a background in corporate events and travel management.
Company
Jorge R. is currently working at Delivery Hero, where he serves as the Product Manager for Real-Time Logistics WFM in Berlin, Germany. Delivery Hero is a global leader in the food delivery service industry, providing delivery services in over 40 countries.
Title
Jorge R. holds the title of Product Manager - Real-Time Logistics WFM at Delivery Hero. In this role, he is responsible for managing and overseeing real-time workforce management solutions, optimizing efficiency, and ensuring seamless operations within the logistics framework.
Education and Expertise
Jorge R. has a strong educational background in data analytics, machine learning, and business management. He studied Data Analytics & Machine Learning at Ubiqum Code Academy for 11 months in 2018. Additionally, he earned an MBA in European Management from The Berlin School of Economics and Law in 2011. Furthermore, he holds a Bachelor's degree in Tourism Business Studies from Universidad Nacional de Educación a Distancia - U.N.E.D., achieved in 2009.
Career in Logistics and Workforce Management
Jorge R. has extensive experience in logistics and workforce management. Prior to his current role, he was Product Manager - Contact Center WFM Tool and Associate Product Manager - Contact Center WFM Tool at Delivery Hero. He also served as Operations Manager - Contact Center WFM Solutions for the company. His experience has been crucial in optimizing contact center operations and workforce solutions, significantly impacting service efficiency.
Project Management Experience
Before specializing in workforce management, Jorge R. worked extensively in project management for corporate events. He served as Project Manager - Corporate Events at MR Congress & Incentive GmbH and AVrora Travel GmbH in Berlin, Germany. His early career includes a role as a Travel Agent at Viajes El Corte Ingles in Madrid, Spain. His project management skills have been honed over years of organizing and managing large-scale corporate events.