Josefina Garcia Goya
About Josefina Garcia Goya
Josefina Garcia Goya is a CRM Manager at Delivery Hero in Berlin, Germany, with over a decade of experience in CRM and sales planning roles across Latin American and European markets.
Current Position at Delivery Hero
Josefina Garcia Goya currently holds the position of CRM Manager at Delivery Hero in Berlin, Germany. She joined the company in September 2021. In this role, she is responsible for overseeing customer relationship management strategies and initiatives. Her position involves leveraging her extensive experience in CRM to enhance customer engagement, retention, and satisfaction.
Previous Roles at PedidosYa
Before joining Delivery Hero, Josefina worked at PedidosYa in Argentina. She served as CRM Manager from 2020 to 2021. Prior to that, she was a Senior CRM Specialist at the same company from 2019 to 2020. During her time at PedidosYa, she played a key role in developing and implementing CRM strategies to optimize customer interaction and loyalty.
Experience at OLX Group and DIRECTV Latin America
Josefina Garcia Goya has valuable experience working with OLX Group and DIRECTV Latin America. She worked as a Senior Sales Planning Specialist at OLX Group from 2017 to 2019, where she was involved in sales planning and analytics. From 2014 to 2017, she was a Sales Planning Analyst at DIRECTV Latin America, contributing to sales strategies and performance analysis in the Latin American market.
Educational Background in Economics and Management
Josefina's strong foundation in economics and management comes from her educational background. She studied at Pontificia Universidad Católica Argentina, where she earned a Licenciatura in Economía between 2008 and 2013. Prior to that, she completed her secondary education at Santa Ines, earning a Bachillerato in Economia y gestion de organizaciones from 1996 to 2007.
Early Career as Accounting Administrative Assistant
Josefina began her career as an Accounting Administrative Assistant at Estudio Contable Cristina de Giorgio. She worked in this role from 2010 to 2014, which helped her develop a strong foundation in administrative and accounting practices. This early experience was instrumental in shaping her analytical and organizational skills.
Diverse Experience in Latin American and European Markets
Josefina Garcia Goya's career spans more than a decade, during which she has built significant expertise in both Latin American and European markets. Her roles in CRM and sales planning across various companies, including Delivery Hero, PedidosYa, OLX Group, and DIRECTV Latin America, have provided her with a wide-ranging perspective on customer relationship management and sales strategies.