Jousef Waggad

Jousef Waggad

Internal Applications Specialist @ DeliveryHero

About Jousef Waggad

Jousef Waggad is an Internal Applications Specialist at Delivery Hero SE in Berlin, with over a decade of experience in IT and system administration.

Current Role at Delivery Hero SE

Jousef Waggad is currently serving as an Internal Applications Specialist at Delivery Hero SE, based in Berlin und Umgebung, Deutschland. In this role, he focuses on managing and optimizing the company's internal applications to support its operational needs.

Previous Positions at Delivery Hero SE

Jousef Waggad's career at Delivery Hero SE spans over a decade. He started as an IT Helpdesk Coordinator, a role he held for six years (2011 to 2017) in Berlin und Umgebung, Deutschland. He then transitioned to a Junior-Systemadministrator position, working for 11 months (2017 to 2018), and was subsequently promoted to Systemadministrator, a role he fulfilled for one year (2018 to 2019) before advancing to his current position as Internal Applications Specialist.

Educational Background

Jousef Waggad has an academic background in Informatik and Bioinformatik. He studied at Technische Universität Berlin, where he achieved a degree in Informatik over six years (2010 to 2016). Prior to that, he spent a year studying Bioinformatik at Eberhard Karls Universität Tübingen (2009 to 2010). His education has provided him with a solid foundation in both computer science and bioinformatics.

System Administration Expertise

Throughout his tenure at Delivery Hero SE, Jousef Waggad has gained extensive experience in system administration. He progressed from a Junior-Systemadministrator to a Systemadministrator within a year, showcasing his capability and dedication in managing the company’s IT infrastructure. His responsibilities included ensuring system reliability, managing IT services, and supporting internal stakeholders.

IT Helpdesk Coordination Experience

Jousef Waggad began his career at Delivery Hero SE in an IT Helpdesk Coordinator role, a position he held for six years (2011 to 2017). During this time, he managed helpdesk operations, addressed user issues, and provided technical support, which laid a strong foundation for his subsequent roles in system administration and internal applications.

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