Juliana Pinheiro
About Juliana Pinheiro
Juliana Pinheiro is a Learning and Development Specialist at Delivery Hero in Berlin, Germany, with a background in instructional design and corporate training.
Title
Juliana Pinheiro currently holds the title of Learning And Development Specialist at Delivery Hero. She is based in Berlim, Alemanha.
Career at Nubank
Juliana Pinheiro served as a Learning Specialist at Nubank from 2020 to 2022 in São Paulo, Brasil. During her tenure, she contributed to the deployment of a corporate academy for CX operations, proposed a learning and development model encompassing various skills, and established a comprehensive employee development training strategy. She was involved in the creation of a career acceleration pilot project and a development training portfolio, and acted as a consultant for technical support to diverse training teams.
Previous Roles
Before her role at Nubank, Juliana Pinheiro worked at Live University as an Instructional Design Analyst from 2018 to 2020 in São Paulo, São Paulo. She also held the position of E-learning Intern at Editora Oficina de Textos from 2016 to 2018 in São Paulo e Região, Brasil.
Education
Juliana Pinheiro pursued Pós-Graduação em Marketing Estratégico e Comunicação Corporativa at Live University from 2019 to 2020. She completed her undergraduate studies in Comunicação at Universidade Anhembi Morumbi, earning her degree between 2015 and 2018.
Skills and Expertise
Juliana Pinheiro has extensive experience analyzing organizational training needs and supporting the design, development, and delivery of learning and development programs. She has been instrumental in establishing, refining, and monitoring key performance indicators to measure the impact of learning experiences, and designing employee training programs that align with strategic goals.