Junaid Mahboob
About Junaid Mahboob
Junaid Mahboob is the Assistant Manager of Sales Enablement & Operations at Delivery Hero, with a background in customer success and business development.
Current Role at Delivery Hero
Junaid Mahboob serves as the Assistant Manager of Sales Enablement & Operations at Delivery Hero. In this role, he focuses on developing comprehensive sales enablement and product training materials for over 50 sales and product team members. His responsibilities include integrating these materials into Salesforce and spearheading initiatives to enhance sales rep productivity through sales process automation, such as DocuSign integration and Salesforce process mapping.
Previous Experience at Delivery Hero
Before taking on his current role, Junaid worked for two years as a Customer Success Specialist at Delivery Hero from 2019 to 2021. His work involved ensuring customer satisfaction and successful product adoption across various segments, territories, and channels. He documented win strategies and successful use cases, contributing to the company's growth in customer base and product adoption.
Business Development Role at Kale Pakistan
Junaid Mahboob began his professional career as a Business Development Representative at Kale Pakistan, where he worked from 2017 to 2018. During his tenure, he was responsible for identifying potential segments and accounts, conducting market and competitor intelligence, and developing strategies to capture new business opportunities.
Educational Background
Junaid Mahboob holds a Master of Business Administration (MBA) from the Lahore School of Economics, where he studied from 2018 to 2019. His academic journey also includes a Bachelor of Business Administration (BBA) with a focus on Marketing and Finance from the same institution, which he completed in 2017. Prior to that, he completed his A levels and O levels at Beaconhouse, specializing in Business, Economics, and Accounting.
Key Achievements
Junaid Mahboob has several notable achievements. He spearheaded the sales operations for subscriptions and Dine-in products at Delivery Hero, resulting in 100,000 new customers. He also led initiatives to enhance sales rep productivity by 25% and project delivery efficiency by 10% through effective project stand-ups, sprints, and A/B testing. Additionally, Junaid achieved 50% revenue growth from incubation vendors by employing analytics to perform territory analysis and identify growth opportunities.