Kevin Danzer
About Kevin Danzer
Kevin Danzer is a Training and Quality Associate at Delivery Hero SE in Berlin, with a background in customer service and employee development.
Current Position at Delivery Hero SE
Kevin Danzer is currently working as a Training and Quality Associate at Delivery Hero SE, specifically within the mjam division in Berlin, Germany. His current role focuses on training employees and ensuring quality standards are maintained across customer interactions, showcasing his expertise in both employee development and quality assurance.
Previous Roles at Delivery Hero SE
Kevin Danzer has held multiple roles at Delivery Hero SE, starting his career in 2018. He began as a Customer & Partner Care Agent in the foodora division and later joined the Corporate Care Team. He also served as a Senior Agent in Customer Services within the mjam division. These roles demonstrate his growth within the company and a broad understanding of its operations.
Experience at Circ
In 2019, Kevin Danzer worked at Circ as a Second Level Customer Care agent for two months in Berlin. In this role, he provided advanced support, handling complex customer issues and inquiries, which illustrates his ability to manage high-stress situations and deliver effective solutions.
Career Transition within Delivery Hero SE
Kevin Danzer transitioned from a Senior Agent in Customer Services to a Training and Quality Associate within a year at Delivery Hero SE. This transition highlights his ability to adapt to new responsibilities and his capacity for professional growth. His experience in customer service and quality training indicates a versatile skill set in both customer relations and employee development.
Commitment to Delivery Hero SE
Kevin Danzer began his career at Delivery Hero SE in 2018 and has shown a long-term commitment to the company. Over the years, he has been part of multiple teams, including the Corporate Care Team and Customer & Partner Care Agent roles. His extensive tenure at Delivery Hero SE demonstrates his loyalty and deep understanding of the company's missions and objectives.