Lucy Hao Chen
About Lucy Hao Chen
Lucy Hao Chen is the Senior Manager of Global Operations at Delivery Hero in Berlin, Germany, with a diverse background in operations and finance.
Current Role at Delivery Hero
Lucy Hao Chen currently serves as the Senior Manager of Global Operations at Delivery Hero in Berlin, Germany. In this role, she is responsible for overseeing global operational strategies and initiatives. She leads a cross-functional team to streamline processes, significantly increasing efficiency by 15%. Chen also implemented a new performance tracking system that enhanced project completion rates by 20%.
Previous Experience at Delivery Hero
Prior to her current role, Lucy Hao Chen worked as a Manager of Global Operations at Delivery Hero from 2018 to 2019 in the Berlin Area, Germany. During her tenure, she was instrumental in optimizing operational workflows and ensuring the successful execution of various strategic projects.
Work History at Connor, Clark & Lunn Financial Group
Lucy Hao Chen spent several years at Connor, Clark & Lunn Financial Group (CC&L), where she held multiple roles. From 2016 to 2018, she was the Manager of Portfolio Operations in Vancouver, Canada Area. Before that, she served as the Senior Portfolio Operations Specialist from 2012 to 2015. Her responsibilities included managing portfolio operations and enhancing operational efficiencies.
Other Professional Roles
Lucy Hao Chen has a diverse professional background. She worked as a Project Officer at Western Economic Diversification Canada in 2011, as a Junior Business Analyst at HSBC in 2010, and as a Customer Service Representative at BMO Financial Group from 2008 to 2009. These roles were all based in Vancouver, Canada Area, except for her position at BMO Financial Group which was in Montreal, Canada Area.
Educational Background
Lucy Hao Chen has a strong educational foundation in economics and commerce. She studied at The University of Manchester, where she achieved a degree in Economics in 2010. She also attended The University of British Columbia from 2009 to 2012, earning a degree in Economics. Additionally, she studied at HEC Montréal from 2008 to 2009 and obtained a commerce degree. Moreover, she is a CFA Level 2 Candidate, showcasing her commitment to continuous professional development.