Luiz Almança
About Luiz Almança
Luiz Almança is the Senior Manager Global Sales and Process Excellence at Delivery Hero in Berlin, Germany, with extensive experience in digital process management and commercial/service digital transformation.
Current Position at Delivery Hero
Luiz Almança is currently the Senior Manager Global Sales and Process Excellence at Delivery Hero, based in Berlin, Germany. In this role, he is responsible for overseeing global sales strategies and ensuring excellence in sales processes across multiple markets. He leverages his extensive background in digital transformation and process management to drive efficiency and effectiveness within the global sales teams.
Career at Ocean Network Express
Luiz Almança held several positions at Ocean Network Express in Singapore between 2018 and 2022. His most recent role was Senior Manager Global Commercial and Service Management, which he held for 7 months in 2022. Prior to that, he was the Digital Business Senior Manager from 2020 to 2022, focusing on digital transformation initiatives. Earlier, he served as Business Process, Training, and Change Manager from 2018 to 2020, where he spearheaded training and change management programs.
Previous Roles
Before joining Ocean Network Express, Luiz Almança worked at MOL Liner Ltd. and DHL in various capacities. At MOL Liner Ltd., he was a Business Process Manager and Change Lead in Hong Kong from 2015 to 2017, and a Business Process Analyst in São Paulo, Brazil from 2012 to 2014. At DHL, he served as an Ocean Freight Procurement and Business Intelligence Analyst from 2010 to 2012 in São Paulo, Brazil. His career also includes roles at Itau BBA, Maersk Line, and Cia Libra de Navegação (CSAV) in São Paulo.
Educational Background
Luiz Almança has pursued extensive education in business and digital transformation. He earned a certificate in Digital Disruption: Digital Transformation Strategies from Cambridge Judge Business School in 2022 and another in Digital Transformation: From AI and IoT to Cloud, Blockchain, and Cybersecurity from MIT Professional Education in 2020. Additionally, he holds an MBA in Geopolitics and International Affairs from Universidade Paulista / CENEGRI and a specialization in Project Management from FAAP - Fundação Armando Alvares Penteado. He completed his undergraduate studies in International Trade with a Bachelor of Business Administration from Universidade Presbiteriana Mackenzie.
Digital and Innovation Expertise
Luiz Almança has significant experience in digital process management and commercial and service digital transformation. He has focused on paperless trade initiatives and has been involved in digital and innovation projects throughout his career. His passion for learning and adapting to new digital initiatives, combined with his strong background in change management and communication, has positioned him as a leader in driving digital transformation efforts.
Global Professional Experience
Luiz Almança has a global perspective, having worked in diverse regions such as Germany, Singapore, Hong Kong, and Brazil. His international experience has equipped him with a broad understanding of global markets and business practices. This background supports his capability to manage global teams and implement cross-regional strategies effectively.