Mahmoud Gawish
About Mahmoud Gawish
Mahmoud Gawish is a Quality Assurance Coordinator at Delivery Hero in Cairo, Egypt, and a Co-Founder of Gawish-DMS. He also works as a consultant at OnFrontiers in digital marketing, delivery service, and customer service.
Title and Current Positions
Mahmoud Gawish currently holds multiple roles across different companies. He is a Quality Assurance Coordinator at Delivery Hero based in Cairo, Egypt. Simultaneously, he serves as an Expert Consultant at OnFrontiers in the fields of Digital Marketing, Delivery Service, and Customer Service in New York, United States. Additionally, he is the Co-Founder of Gawish-DMS - Digital Marketing Services, also located in Cairo, Egypt.
Previous Experience at Delivery Hero
Mahmoud Gawish has an extensive history with Delivery Hero in Egypt, holding multiple positions over the years. He worked as a Quality Auditor - Outsource Monitoring - Loan from 2020 to 2021 for 11 months. Prior to that, he was a Logistics Coordinator for the Salesforce Back Office Team in 2020 for three months. From 2019 to 2020, he served as a Senior Dispatcher for one year.
Early Career in Customer Service
Mahmoud Gawish accrued significant customer service experience through various roles in Egypt. He worked as an Inbound Customer Service Representative at Teleperformance for the DU UAE account from 2015 to 2016. He then transitioned to Vodafone as a Technical and Business Solutions Representative from 2016 to 2017 and continued in a similar capacity at Xceed Contact Centre for the WE GSM account from 2017 to 2019.
Educational Background
Mahmoud Gawish earned a Bachelor's degree in Public Law from Cairo University, where he studied from 2004 to 2010. He also holds a Digital Marketing Professional Track Nanodegree from Udacity. Gawish has completed various courses on Udemy, including 'Social Media Marketing - Content Marketing Masterclass 2021', 'Advanced Excel', and several leadership and coaching courses.
Freelance and Entrepreneurial Ventures
From 2013 to 2020, Mahmoud Gawish worked as a Professional Freelancer specializing in Digital Marketing and Mailing Campaigns. His entrepreneurial spirit led him to co-found Gawish-DMS - Digital Marketing Services in Cairo, Egypt, where he continues to leverage his extensive experience in digital marketing.