Monica F.
About Monica F.
Monica F. is a Product Manager at Delivery Hero in Berlin, Germany, and a Mentor in Product Management at Awari in Sao Paulo, Brazil.
Company: Delivery Hero
Monica F. is currently employed at Delivery Hero in Berlin, Germany, where she holds the title of Product Manager. She commenced her role in August 2022, and is responsible for overseeing product development and management within the company. Delivery Hero is a prominent player in the food delivery service industry, and Monica's role likely involves strategizing and optimizing the company's product offerings to improve customer satisfaction and operational efficiency.
Previous Role at N26
Monica F. worked at N26 as a Product Manager focusing on Customer Experience for a period of seven months in 2022 in Berlin, Germany. In this role, she was responsible for enhancing the user experience for N26 customers, likely involving improvements in the app's interface, user journey, and customer support functions. N26 is a well-known digital bank, and Monica's contributions would have been significant in helping to refine and streamline customer interactions and satisfaction.
Mentorship Role at Awari
In addition to her primary role, Monica F. serves as a mentor at Awari in São Paulo, Brazil. She provides guidance and support to students enrolled in the Product Management course. Her responsibilities include giving feedback on projects, answering market-related queries, and providing continuous support throughout the duration of the course. This role demonstrates her commitment to nurturing the next generation of product managers by sharing her industry knowledge and experience.
Education and Expertise
Monica F. has a comprehensive academic background in Business Administration and Management. She earned her Bachelor's degree from FGV - Fundação Getulio Vargas, studying from 2007 to 2010. To further her expertise, she pursued a Master of Business Administration (MBA) at the University of the West of England, completed between 2016 and 2017. Her education has provided a strong foundation for her roles across various companies, equipping her with the knowledge and skills necessary to excel in product management.