Olga Rodriguez Trujillo
About Olga Rodriguez Trujillo
Olga Rodriguez Trujillo is the Director of International Marketing and CRM Director at Delivery Hero in Berlin, with extensive experience in CRM and a diverse educational background.
Director Of International Marketing at Delivery Hero
Olga Rodriguez Trujillo is currently serving as the Director of International Marketing at Delivery Hero, based in Berlin. She has been leading international marketing strategies since June 2021. In this role, Olga is responsible for overseeing the global reach and execution of marketing campaigns that drive Delivery Hero’s brand presence across international markets. Her extensive experience in customer relationship management (CRM) aids in crafting strategies that are both customer-centric and globally cohesive.
Career in CRM at Delivery Hero
Olga Rodriguez Trujillo also holds the position of CRM Director at Delivery Hero. She advanced to this role after serving as Head of CRM, a position she held from 2018 to 2020. During her tenure, she refined CRM processes and drove improvements in customer engagement and retention. Her contributions in optimizing CRM systems have played a significant role in enhancing Delivery Hero’s customer relationship practices.
Professional Journey at Zalando SE
Olga Rodriguez Trujillo's career at Zalando SE spanned six years, from 2012 to 2018, where she progressed from a Junior Manager CRM to a Senior Manager CRM. She led various CRM teams, including those focused on the Italian, Spanish, and Polish markets. As a Senior Manager CRM, she guided a team of CRM product specialists, fostering a collaborative environment that enhanced Zalando SE’s CRM efficiency and effectiveness. Her roles at Zalando have equipped her with extensive experience in the CRM domain, making her proficient in managing customer relationships on a large scale.
Educational Background
Olga Rodriguez Trujillo has a broad and diverse educational background. She completed an Executive Master in International Business (EMIB) from ESCP Europe between 2015 and 2018. In addition, she undertook a postgraduate course at Universitat Ramon Llull from 2009 to 2010. Her foundational studies in journalism were completed at Universitat Autònoma de Barcelona, where she earned a degree in Journalism from 2005 to 2009. This combination of business acumen and communication skills has equipped her to tackle complex challenges in international marketing and CRM.
Early Career and Internship Experience
Olga Rodriguez Trujillo began her professional journey with various roles and internships that honed her skills in journalism and communications. She worked as a TV-Journalist intern at TVE for three months in Barcelona in 2009 and as a Journalist at El 9 Nou from 2006 to 2010. Her early internships also included a role at ESNA European Higher Education News in 2010 and as an intern in Communication and Event Management at Generalitat de Catalunya from 2011 to 2012. These experiences laid the groundwork for her transition into marketing and CRM roles in her subsequent career.