Omar Abrar
About Omar Abrar
Omar Abrar is a Product Manager at HungerStation and Delivery Hero in Saudi Arabia, with a background in software quality engineering and business administration.
Current Role at HungerStation | هنقرستيشن
Omar Abrar is currently serving as a Product Manager at HungerStation | هنقرستيشن, based in Riyadh, Saudi Arabia. In this role, he is instrumental in steering the conceptualization and launch of new product features and experiences for the company's customers. His responsibilities involve closely coordinating with various stakeholders to ensure that product updates and innovations align with business goals and customer needs.
Position at Delivery Hero
Omar Abrar also holds the position of Product Manager at Delivery Hero in Saudi Arabia. In this dual role, he influences the overall product roadmap creation and ensures seamless updates from teams regarding daily progress, addressing blockers, and managing cross-team dependencies. His contributions are pivotal in identifying and implementing new innovative solutions to enhance user experience.
Previous Experience as Software Quality Engineer
Before becoming a Product Manager, Omar Abrar worked at HungerStation | هنقرستيشن in various capacities. From 2018 to 2021, he served as a Software Quality Engineer in the Al-Riyadh Governorate. He then took on the additional role of Acting Product Manager from 2021 to 2022 in Riyadh, Saudi Arabia. His background in software quality engineering provided a strong foundation for his shift to product management.
Educational Background
Omar Abrar completed his Master of Business Administration (MBA) at Cardiff Metropolitan University from 2019 to 2020. Prior to that, he earned his Bachelor of Business Administration (BBA) degree in Quality Management from Al Yamamah University, which he attended from 2014 to 2018. Additionally, he has studied Product Management Foundations at Reforge, further enhancing his expertise in product management.
Notable Projects and Contributions
Omar Abrar has made significant contributions during his career. He developed a menu availability tool for vendors, which reduced order failure due to item unavailability by 30%. He also established a self-service portal for vendors that minimized the vendor contact rate by 40%, improved the Net Promoter Score (NPS) by 10 points, and decreased manual work hours from 10 hours to 1 for internal support teams. These initiatives demonstrate his impact on efficiency and customer satisfaction.