Piyush Khosla
About Piyush Khosla
Piyush Khosla is the Growth Manager, Retention at foodpanda APAC, currently working at Delivery Hero in Berlin, Germany. He has extensive experience in CRM and digital marketing, having worked in various roles across multiple companies since 2011.
Current Role at Delivery Hero
Piyush Khosla is currently working at Delivery Hero as a Growth Manager, Retention for foodpanda APAC based in Berlin, Germany. He began this role in September 2021. His work focuses on growth and retention strategies, leveraging his extensive experience in customer relationship management (CRM).
Previous Positions
Before his current role, Piyush Khosla held various key positions in CRM and digital marketing. From 2019 to 2021, he worked as a CRM Specialist for foodpanda APAC at Delivery Hero. Prior to this, he was the Global CRM Manager at SumUp from 2018 to 2019. Piyush also served as Global CRM Marketing Manager at Visual Meta GmbH between 2016 and 2018. He began his journey in the foodpanda network as an Assistant Manager for Global CRM from 2015 to 2016.
Early Career and Internships
Piyush Khosla's early career saw him gaining valuable experience in social media and digital marketing roles. He was a Social Media and ORM Strategist at RepIndia from 2014 to 2015 and a Social Media Marketing Trainee at HCL Technologies from 2013 to 2014. Additionally, he interned as a PR Intern at Madison Communications in 2013 and worked in digital marketing at BFG Corporation from 2011 to 2012.
Educational Background
Piyush Khosla has a strong educational background in communication and related fields. He holds a Post-Graduate Diploma in Public Relations, Advertising, and Applied Communication from the Indian Institute of Mass Communication, Delhi (2012-2013). He also earned a Bachelor of Journalism and Mass Communication from Guru Jambeshwar University (2009-2012) and a BA in English Language and Literature/Letters from the University of Delhi (2009-2012).
Expertise in CRM Tools
Piyush Khosla possesses hands-on experience with various CRM tools, which plays a crucial role in his professional capabilities. His proficiency includes Salesforce Org, Salesforce Marketing Cloud, Braze, Accengage, SMS Factory, GetAmbassador, Dynamic Yield, and WebEngage. This expertise complements his belief in the importance of cross-channel marketing combined with effective communication strategies and user experience.