Pooja Khadkiwala
About Pooja Khadkiwala
Pooja Khadkiwala is a Sr. Staff UX Researcher at Delivery Hero in Berlin, Germany, with extensive experience in user experience and design research across various companies in India and Germany.
Current Role at Delivery Hero
Pooja Khadkiwala currently serves as a Senior Staff UX Researcher at Delivery Hero in Berlin, Germany. Her role involves conducting user experience research to improve the design and functionality of products and services. She utilizes a range of methodologies to gather user insights, ensuring that the final design solutions align with user needs and preferences.
Past Experience at Salesforce
From 2021 to 2022, Pooja worked as a Senior User Experience Researcher at Salesforce. During her tenure, she focused on understanding user behaviors and needs to inform the design of Salesforce's solutions. She conducted various user research activities including interviews, usability testing, and surveys, helping to drive user-centered product development.
Education and Background
Pooja Khadkiwala has a diverse educational and professional background. She holds a postgraduate degree from the National Institute of Design (NID), completed in 2010, and an undergraduate degree in Accessory Design from the National Institute of Fashion Technology (NIFT), completed in 2004. Her academic foundation provided her with a strong base in design principles, which she applies in her various professional roles.
Experience in India
Pooja has extensive experience in the design industry in India. She worked at Designit as a Principal Researcher & Service Designer and earlier as a User Experience Researcher in Bengaluru. She also held roles at CommonFloor.com, SAPTA IDC | The Business Design Co., and MSMEs Design Clinic Scheme in various research and design capacities. Additionally, she served as an Associate Researcher at Design Research Chair at NID and interned at Foley Designs and International Network for Bamboo and Rattan (INBAR).
Entrepreneurship at Colourtribe
In 2012, Pooja Khadkiwala founded Colourtribe, where she worked as an entrepreneur for one year in Ahmedabad / Bangalore. This role allowed her to explore the intersection of design and business, enhancing her skills in managing a startup and driving innovative design solutions.