Pooja Khadkiwala
About Pooja Khadkiwala
Pooja Khadkiwala is a Senior Staff UX Researcher at Delivery Hero in Berlin, Germany, with extensive experience in the design industry across various roles and locations.
Current Position at Delivery Hero
Pooja Khadkiwala is currently employed as a Senior Staff UX Researcher at Delivery Hero in Berlin, Germany. Her role involves guiding user experience research initiatives to enhance the company's digital products and services. Engaging stakeholders and ensuring customer insights are integrated into the product development process are key aspects of her responsibilities.
Previous Role at Salesforce
From 2021 to 2022, Pooja Khadkiwala worked at Salesforce as a Senior User Experience Researcher. During her one-year tenure, she focused on user research to influence product design and strategy, aligning user needs with business objectives. Her work contributed to improved user satisfaction and product usability.
Experience at Designit
Pooja Khadkiwala worked at Designit in the Bengaluru Area, India, from 2016 to 2021. She initially joined as a User Experience Researcher and later transitioned to the role of Principal Researcher & Service Designer. Her contributions spanned across a variety of projects, emphasizing user-centered design and research methodologies to facilitate service innovation and enhancement.
Educational Background
Pooja Khadkiwala holds a postgraduate degree from the National Institute of Design, where she studied from 2007 to 2010. She also completed an undergraduate program in Accessory Design at the National Institute of Fashion Technology (NIFT) from 2001 to 2004. These educational experiences have provided her with a strong foundation in design principles and research techniques.
Diverse Industry Experience
Pooja Khadkiwala has accumulated significant experience across both Indian and international design industries. She has held various roles, including Senior User Researcher at CommonFloor.com, Research & Design Expert for MSMEs Design Clinic Scheme, Research & Innovation Consultant at SAPTA IDC, and Entrepreneur at Colourtribe. Her career also includes internships at Foley Designs and the International Network for Bamboo and Rattan (INBAR), providing her with broad and diverse expertise in design and research.