Robert Schmurr
About Robert Schmurr
Robert Schmurr is the Global IT Asset Manager at Delivery Hero SE, with extensive experience in IT asset management, service delivery, and system administration.
Title and Current Position
Robert Schmurr holds the title of Global IT Asset Manager. He is currently employed at Delivery Hero SE, where he manages IT assets on a global scale.
Professional Experience at Delivery Hero SE
Robert Schmurr has a long association with Delivery Hero SE. He has held multiple roles, starting as an Information Technology Help Desk Support in 2015 for 7 months. Later, he served as a System Administrator from 2017 to 2018, IT Service Delivery Manager from 2019 to 2021, and IT Asset, Quality & Logistics Manager from 2021 to 2022. His experience spans various IT management and support functions in Berlin, Germany.
Past Work Experience
Before his extensive work at Delivery Hero SE, Robert Schmurr worked at Kaufland Deutschland as a Delivery Driver from 2016 to 2017 for 10 months. He was an Information Technology System Specialist at KTF-Berlin GmbH from 2015 to 2016. Additionally, he served as Assistant Event Manager at Thomas Heimann Personal & Events from 2007 to 2015.
Educational Background
Robert Schmurr has a solid educational foundation. He studied Information Technology and German Studies at Humboldt University of Berlin from 2016 to 2018, and Psychology at Freie Universität Berlin from 2013 to 2015. He earned his Abitur from Victor-Klemperer-Kolleg between 2010 and 2013. Additionally, he studied Information Technology and achieved IT Specialist/Systems Integration certification at Oberstufenzentrum Informationstechnik und Medizintechnik Berlin from 2006 to 2009. In 2019, he attained a Leadership Certification from TA Bildungszentrum GmbH after 11 months.
Technical Skills and Expertise
Robert Schmurr has advanced skills in IT Asset Management, including Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Asset Disposition (ITAD). He is adept in using ticketing tools like Jira Service Desk and Zendesk. He also excels in financial and strategic planning for hardware and software procurement. Furthermore, he has experience in data visualization and reporting using Google Data Studio. His background includes smooth IT on- and offboarding processes, creating Key Performance Indicators (KPIs), and structuring IT service frameworks. He has successfully negotiated contracts with major companies like Telekom, DELL, Apple, Adobe, Miro, Zoom, and Smartsheet.