Selin Biriz
About Selin Biriz
Selin Biriz is an Associate in Customer Experience at Delivery Hero with a background in psychology and cognitive neuroscience, having worked in both academic and corporate environments in Berlin and Istanbul.
Company
Selin Biriz is currently employed by Delivery Hero SE, based in Berlin, Germany. Founded in 2011, Delivery Hero is one of the leading global online food delivery service providers. Selin joined the company in August 2021 and serves in the role of Associate, Customer Experience.
Title
Selin Biriz holds the title of Associate, Customer Experience at Delivery Hero. Her role involves enhancing the customer journey, developing strategies to improve customer satisfaction, and ensuring a high level of service delivery.
Education and Expertise
Selin Biriz pursued her higher education at Freie Universität Berlin, where she studied Social, Cognitive and Affective Neuroscience and earned a Master's degree over four years (2017-2021). She also holds a Bachelor's degree in Psychology from Bahçeşehir University, where she studied from 2012 to 2017. Her academic background is grounded in psychology with a particular emphasis on social, cognitive, and affective neuroscience.
Background
Before her current role at Delivery Hero, Selin Biriz gained diverse experience in both academic and corporate environments. She worked as a Working Student at Rlevance in Berlin for six months in 2020. She also held multiple research and assistant roles at Freie Universität Berlin and Bahçeşehir University, contributing to brain and cognitive research. Additionally, she worked briefly in human resources at Callus Bilgi ve İletişim Hizmetleri A.Ş in 2014.
Achievements
Selin Biriz's professional journey is marked by a blend of academic research and practical industry experience. At Freie Universität Berlin, she was involved in the Brain Language Laboratory, focusing on cognitive neuroscience. Her tenure as a student assistant at Bahçeşehir University includes contributions to the Faculty of Economics, Administrative and Social Sciences, as well as the Corporate Communication Promotion Directorate. Her role at Rlevance provided her with practical industry insights, further complementing her academic expertise.