Sheryl Phua
About Sheryl Phua
Sheryl Phua is the Manager of Vendor Growth (Regional) at Delivery Hero in Singapore, with a diverse background in customer success, account management, and equity research.
Current Role at Delivery Hero
Sheryl Phua currently holds the position of Manager, Vendor Growth (Regional) at Delivery Hero in Singapore. In this role, she is responsible for overseeing vendor relationships and ensuring their growth across the region. Her experience in both customer success and account management equips her with the skills needed to foster strong partnerships and drive vendor performance.
Previous Experience at Talkwalker
Before joining Delivery Hero, Sheryl worked as a Customer Success Manager (APAC) at Talkwalker in 2020 for 8 months. Located in Singapore, she utilized her customer success expertise to help clients harness the power of Talkwalker's AI-powered social media analytics platform. This platform allows for real-time monitoring and analysis of online conversations across 187 languages, providing actionable insights for businesses.
Work at WeWork and Deliveroo
Sheryl Phua has substantial experience in account management from her previous roles at WeWork and Deliveroo. At WeWork, she served as an Account Executive from 2019 to 2020 for 8 months in Singapore. Prior to that, from 2017 to 2019, she worked at Deliveroo as an Account Manager for 2 years. These roles involved managing client accounts, fostering client relationships, and driving business growth within the competitive startup environment.
Education in Management and Finance
Sheryl's educational background includes a Bachelor's degree in Management from The University of Manchester. Additionally, she holds a Diploma Plus in Finance and Information Technology with Business Fundamentals from Temasek Polytechnic. This diverse educational foundation supports her multifaceted career in finance, account management, and customer success.
Internship Experience in Banking Sector
Sheryl has internship experience at established financial institutions, contributing to her versatile skill set. She interned at Citi as a Retail Banking Intern in 2014 for 4 months and at OCBC Bank as a Project Management Intern from 2014 to 2015 for 3 months. These internships provided her with foundational experience in retail banking and project management, which have been beneficial throughout her career.