Suhib Mustafa
About Suhib Mustafa
Suhib Mustafa is a Senior CRM Development Manager at Delivery Hero in Berlin, Germany, with extensive experience in CRM, product management, and technical support.
Current Role at Delivery Hero
Suhib Mustafa is currently serving as the Senior CRM Development Manager at Delivery Hero in Berlin, Germany. In this role, he is responsible for leading the development and management of client relationship management systems. His efforts are focused on integrating and automating workflows to enhance efficiency and user experience. With a passion for leveraging technology to improve customer interactions, Suhib is dedicated to making people's lives easier through innovative tech solutions.
Previous Roles at Delivery Hero
Before assuming his current position, Suhib Mustafa held multiple roles at Delivery Hero. From 2022 to 2023, he worked as the Retention Solutions Manager, focusing on strategies to improve customer retention. Prior to that, he served as a CRM Tech Specialist from 2021 to 2022, where he specialized in the technical aspects of customer relationship management tools. His progression through these roles highlights his expertise in CRM solutions and customer service.
Experience at TryCarriage.com
Suhib Mustafa worked at TryCarriage.com as a Product Manager between 2019 and 2020 in Kuwait. During his 11-month tenure, he was responsible for overseeing product development and management. He utilized his advanced knowledge of commercial tools and applications to enhance product offerings, focusing on improving user experience and integrating technology solutions to streamline workflows.
Engineering Roles
Suhib Mustafa has extensive experience in engineering roles. He worked as a Field Service Engineer at Advanced Technology Company in Kuwait from 2015 to 2018, where he managed the maintenance and servicing of technical equipment. Additionally, he held a Technical Support position at Bastaki Company for four months in 2014 and completed a trainee program as a Network Engineer at Optimaiza in 2014.
Educational Background
Suhib Mustafa holds a Master of Business Administration (MBA) from the University of Sunderland, where he studied Business Administration and Management from 2018 to 2019. He also earned a Bachelor of Engineering (B.E.) in Electrical and Electronics Engineering from Princess Sumaya University for Technology, completing his degree in 2014. His strong educational background equips him with the skills necessary to manage and integrate complex technology solutions effectively.