Vasan Altmann
About Vasan Altmann
Vasan Altmann is a Customer Service Team Lead at Delivery Hero SE with over a decade of experience in customer service and team leadership roles.
Current Position at Delivery Hero SE
Vasan Altmann is currently employed as a Customer Service Team Lead at Delivery Hero SE. In this role, Vasan is responsible for overseeing customer service operations and leading a team to ensure high levels of customer satisfaction.
Customer Service Team Lead at foodpanda Deutschland
Vasan Altmann served as a Customer Service Team Lead at foodpanda Deutschland for a period of 7 months from 2021 to 2022. During this tenure in Berlin, Vasan led the customer service team and managed day-to-day operations, ensuring efficient service delivery.
Experience at Germania Fluggesellschaft
From 2018 to 2021, Vasan Altmann worked as the Teamleader Agency & Telesales Services at Germania Fluggesellschaft. Vasan successfully managed the agency and telesales services team over the course of three years in Berlin, focusing on enhancing customer interaction quality and service efficiency.
Career at eDreams ODIGEO
Vasan Altmann has extensive experience at eDreams ODIGEO, holding multiple roles from 2012 to 2018. Starting as a Senior Teamleader, Vasan then transitioned to Operations Process & Project Manager, and later became the Head of Customer Service for Germany and Austria. Across these roles, Vasan was responsible for managing teams, optimizing processes, and leading projects to improve customer service efficiency.
Career Overview and Industry Experience
Vasan Altmann has over a decade of professional experience in customer service and team leadership roles. Having transitioned from the airline industry to the food delivery industry, Vasan has demonstrated versatility and expertise in managing customer service operations across various sectors. Vasan's ability to lead teams and improve service delivery has been evident in multiple roles spanning several influential companies.