Zahra Arshad
About Zahra Arshad
Zahra Arshad is a Product Operations & Analytics professional currently working at Delivery Hero in Berlin, Germany.
Current Role at Delivery Hero
Zahra Arshad currently holds the position of Product Operations & Analytics at Delivery Hero in Berlin, Germany. In this role, she has successfully implemented a 40% improvement in last mile delivery by leveraging various product and operation levers. Zahra is responsible for streamlining data analytics for vendor rider operations in darkstores, supporting regional teams in APAC with feature rollouts and analysis, building global level dashboards using Data Studio, and setting regional OKRs targets and initiatives.
Previous Experience at Careem
Zahra Arshad worked at Careem in various capacities. She was the Country Operations & Analytics Manager - Delivery in Pakistan for five months in 2020. Before that, she served as the Country Marketplace & Category Manager for eight months from 2019 to 2020. In an earlier role at Careem, Zahra was a Supply Performance Analyst from 2017 to 2018, based in Lahore, Pakistan.
Sales Performance Role at Nestlé
At Nestlé, Zahra Arshad worked as the Sales Performance & Reporting Analyst from 2018 to 2019. Her role spanned over a year in Lahore, where she was responsible for analyzing and reporting sales performance metrics, contributing to the company's strategic decision-making processes.
Early Career at Telenor Pakistan
Zahra Arshad had an extended tenure at Telenor Pakistan, working as an RF Performance Reporting and Analyst from 2014 to 2017. During her three-year stint in Lahore, she specialized in reporting and analyzing radio frequency performance, which was crucial for maintaining network quality and reliability.
Educational Background
Zahra Arshad earned a Bachelor's Degree in Telecommunications Engineering from the National University of Sciences and Technology (NUST) from 2009 to 2013. Prior to that, she completed her High School education with a focus on Pre-Engineering/Business Studies at Pakistan International School Jeddah KSA from 2007 to 2009.