Zurrain Farhan
About Zurrain Farhan
Zurrain Farhan is the Head of Cloud Kitchens & Concepts at Delivery Hero and a visiting faculty member at Iqra University and SZABIST in Pakistan.
Current Role at Delivery Hero
Zurrain Farhan is the Head of Cloud Kitchens & Concepts at Delivery Hero. In this role, he is responsible for overseeing the development and management of cloud kitchens, focusing on optimizing delivery operations and innovating food concepts. His leadership in this area emphasizes the importance of brand loyalty and consumer engagement, ensuring that the services are tailored to meet diverse customer needs.
Previous Experience at Boulangeries PAUL
In 2020, Zurrain Farhan served as the Chief Operating Officer at Boulangeries PAUL in Pakistan for two months. During his short tenure, he focused on operational efficiencies and advanced the company's market position in the local context. His expertise in operations management provided strategic insights that helped streamline the business processes.
Founding The Melt and CEO Role
Zurrain Farhan founded The Melt and served as its CEO from 2018 to 2020 in Karachi, Pakistan. Under his leadership, The Melt focused on becoming a preferred café for urban dwellers, reflecting his deep-seated belief in the emotional connection people have with food. His tenure was marked by initiatives to enhance consumer loyalty and brand visibility.
Educational Background
Zurrain Farhan holds an MBA in Marketing/Marketing Management and Finance/Financial Services from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST). He also completed his BBA in Finance and Financial Management Services from the same institution. Earlier, he achieved an Intermediate degree in Business/Commerce from CIBES. His academic background has provided him a strong foundation in both theoretical and practical aspects of business management.
Career Start and Early Work Experience
Zurrain Farhan began his professional journey at the age of 14 working in a call center, which helped him develop strong consumer relations skills. His early career includes roles such as Event Coordinator at Procter & Gamble and Business Specialist at Convex Interactive (Pvt) Ltd. These experiences have contributed to his ability to manage brand development and consumer loyalty effectively.