Jiban Mishra
Director, Customer Support @ Dell Technologies
About Jiban Mishra
27 years of total experience. Manages a couple of Field Service Managers, Service Account Engineers and group of field support Engineers to maintain and increase customer satisfaction in India and SAARC. Promotes development of strong cooperative relationship with local Sales, professional services, Global escalation Management team and Technical organizations. Act as a management coach for direct reports and builds a strong management culture. Support and represent Dell EMC management philosophy and culture.