Andrew Mc Lennan
About Andrew Mc Lennan
Andrew Mc Lennan is a Senior Technical Support Engineer at Delphix, where he has worked since 2021. He holds a Bachelor of Science in Combined Studies (Computer Science) from Heriot-Watt University and has extensive experience in technical support and project management.
Current Role at Delphix
Andrew Mc Lennan serves as a Senior Technical Support Engineer at Delphix, a position he has held since 2021. In this role, he focuses on leveraging his technical expertise to enhance Delphix's products and services. His responsibilities include providing advanced technical support and contributing to the overall improvement of customer satisfaction.
Previous Experience at Delphix
Prior to his current role, Andrew worked at Delphix as a Technical Support Engineer from 2019 to 2021. During this time, he contributed to the development of Delphix's customer support framework, which aimed to enhance service delivery and improve customer satisfaction.
Experience at ECommerce Strategies Ltd
Andrew Mc Lennan held multiple positions at ECommerce Strategies Ltd from 2014 to 2019. He started as a Technical Project Manager for one year, then served as Development Manager for two years, and finally as Operations Director for another two years. His roles involved overseeing various operational aspects and managing technical projects.
Education and Academic Background
Andrew studied at Heriot-Watt University, where he pursued Combined Studies in Computer Science. He earned a Bachelor of Science (BSc) degree from 2002 to 2006. His academic background provides a solid foundation for his technical roles in the industry.
Commitment to Innovation and Service Excellence
Andrew Mc Lennan demonstrates a strong commitment to innovation and service excellence in his professional roles. His approach aligns with Delphix's culture of continuous improvement, emphasizing the importance of enhancing both products and customer experiences.