Brant Haggerton
About Brant Haggerton
Brant Haggerton is a Senior Technical Support Engineer with over 12 years of experience in various IT fields, including systems administration and business analysis. He has a background in technical support roles at companies such as Dish Network and McKesson Health IT, and he holds a Bachelor's Degree in Computer Science and Software Engineering from Westwood College.
Current Role at Delphix
Brant Haggerton has been employed at Delphix as a Senior Technical Support Engineer since 2017. In this role, he is responsible for providing technical support and troubleshooting for clients. His expertise includes creating detailed reports for development resources when immediate resolutions are not feasible. Haggerton's work contributes to enhancing customer satisfaction and improving service delivery.
Previous Experience at Dish Network
Brant Haggerton worked at Dish Network as an IT Business Analyst II and Systems Administrator from 2001 to 2016, totaling 15 years. During his tenure in Thornton, CO, he gained extensive experience in IT operations, focusing on systems administration and business analysis. His role involved analyzing business needs and providing IT solutions to support organizational goals.
Experience at McKesson Health IT
Haggerton served as a Technical Support Analyst II at McKesson Health IT from 2007 to 2016, where he worked for 9 years in Westminster, CO. His responsibilities included providing technical support and application assistance, contributing to the efficiency of healthcare IT systems. His experience in this role further developed his skills in troubleshooting and customer service.
Education and Qualifications
Brant Haggerton earned a Bachelor's Degree in Computer Science and Software Engineering from Westwood College - Denver North, studying from 2001 to 2005. His educational background provided him with foundational knowledge in software development and systems management, which he has applied throughout his career in various IT roles.
Technical Skills and Expertise
With over 12 years of experience in various IT fields, Brant Haggerton possesses skills in Windows Systems Administration, Business Analysis, Application Support, and Desktop Support. He is recognized for his ability to conduct in-depth troubleshooting and detailed analysis to identify root causes of issues and implement effective resolutions. His professional approach is characterized by reliability and a customer-focused mindset.