Kat Rodriguez
About Kat Rodriguez
Kat Rodriguez is a Customer Success Manager at Delphix, with a strong background in business leadership and digital design. She has extensive experience in managing projects and teams, as well as a deep understanding of state contracts and pricing for enterprise clients.
Work at Delphix
Kat Rodriguez has been serving as a Customer Success Manager at Delphix since 2021. In this role, she focuses on ensuring customer satisfaction and success by managing relationships and providing solutions tailored to enterprise-scale companies. Her responsibilities include overseeing customer interactions and ensuring that all stakeholders are informed about order and proposal details. Kat's experience in this position allows her to leverage her extensive background in customer service and project management.
Education and Expertise
Kat Rodriguez studied Digital Design at John A. Ferguson Senior High School, where she earned her High School Diploma from 2004 to 2008. She furthered her education at Ashford University, obtaining a Bachelor of Arts in Business Leadership from 2017 to 2023. Her academic background provides her with a solid foundation in leadership principles and digital design, which she applies in her professional roles.
Background
Kat Rodriguez has a diverse professional background, having worked in various roles across multiple industries. She began her career at Publix Super Markets as a Customer Service representative from 2005 to 2011. She then transitioned to Sony as a DI Lead from 2011 to 2013, followed by a position at Microsoft as a Partner Store Specialist and Interim District Manager from 2013 to 2021. This progression showcases her ability to adapt and excel in different environments.
Achievements in Project Management
In her career, Kat Rodriguez has demonstrated strong project management skills, particularly in planning and executing projects with minimal notice for new product launches. She has also hosted business events, showcasing her ability to manage multiple tasks effectively. Her experience in building successful teams in Central Florida and NYC contributed to significant pipeline growth, increasing from $300K to $20M.
Language Proficiency
Kat Rodriguez is fluent in both English and Spanish, which allows her to communicate effectively with a diverse range of clients. This bilingual ability enhances her capacity to serve a broader customer base and facilitates better understanding and collaboration with stakeholders.